Shipping policy

Shipping Policy

Processing Time

All orders are processed within 3-7 business days (excluding weekends and holidays) after receiving your confirmation email. You’ll receive another notification when your order has shipped.

Please note that during high-volume periods (product drops, holidays, etc.), processing may take slightly longer – but we promise it's worth the wait.

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Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:

We work with reliable carriers to get your order to you safely and quickly.

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Order Tracking

Once your order has shipped, you will receive an email with a tracking number and a link to track your package in real time. Please allow up to 48 hours for tracking information to update.

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Customs, Duties & Taxes

Valkyrie’s Store is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

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Shipping Issues & Delays

We are not liable for delays caused by the carrier, incorrect shipping info, or natural disasters.
If your package is lost or significantly delayed, please contact us at office@valkyriedigitalagency.com and we’ll help you as best we can.

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Wrong Address?

If you entered an incorrect address at checkout, contact us as soon as possible at office@valkyriedigitalagency.com.
We’ll do our best to catch it before the package ships – but once it’s out, we’re limited in what we can do.

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Questions?

We’re here to help.
Contact us at office@valkyriedigitalagency.com for any shipping-related questions or issues.